Delayed processing

Resolved·Degraded performance

We have monitored our systems for recovery and all services remain fully operational since 2026-01-06 21:22:00+00.

Wed, Jan 7, 2026, 06:11 PM

(2 months ago)

Affected components

Jan 6, 2026, 08:44 PM

09:33 PM

Platform

Updates

Resolved

We have monitored our systems for recovery and all services remain fully operational since 2026-01-06 21:22:00+00.

Wed, Jan 7, 2026, 06:11 PM

Monitoring

We have identified the root cause, deployed a fix and are now monitoring the situation.

Tue, Jan 6, 2026, 09:33 PM(20 hours earlier)

Investigating

There are delays in processing automations, agent chats and triggers. We are investigating to resolve the issue.

Tue, Jan 6, 2026, 08:44 PM(49 minutes earlier)